Refund & Cancellation Policy

While you are still building your gift, nothing has been charged. You can abandon or delete a draft at any moment at no cost. If a payment fails or you cancel on the payment page, you are returned to your draft with your photos and details intact, and no money is taken.

The moment your ₹149 payment succeeds, the gift is published and the private /gift/… link is generated and shown to you. Because the digital product is delivered immediately and in full, completed purchases are not refundable once the link has been generated.

We will refund the full ₹149 in these cases:

• You were charged but no gift link was generated (for example a payment gateway or server error).
• You were charged more than once for the same gift — duplicate charges are refunded.
• The gift page is permanently unusable because of a fault on our side and we cannot fix it for you.

Approved refunds are sent back to the original payment method within 5–7 business days, depending on your bank or card issuer.

Change of mind after the link is generated, a recipient not opening the gift, a PIN you shared incorrectly, or content you uploaded by mistake. If you made a mistake in the content, contact us — we will usually help you correct the gift instead of refunding it.

Email meakashnaskar1@gmail.com within 7 days of the payment, with the payment reference and the recipient name on the gift, or use the contact form. Our team responds within 24 hours.